All of our products are made to order, and most orders take 1-3 working days to complete. Qualified inspection and delivery.
Due to the impact of COVID-19, the speed of customs clearance and logistics in different countries is different, which will be 3-5 days longer than the normal time. For example, it normally only takes 7-10 days to ship to the U.S.We will send you the logistics tracking information mail. If you have any questions, please write to us Leon_guo@planetscase.com.
If your package does not arrive within the expected time, we suggest you try the following methods: -Check your tracking information to see if it has been delivered -Check with your neighbors if your package was accidentally delivered to them (Oops!) -Contact your local post office to see if they have any information about the package If your package is still missing and you don't have route transportation insurance, please contact us with your order information and details, and we can find a solution for you here